Industry veteran Lynn Serpico has been named managing director of client engagement at risk advisory, insurance brokerage and reinsurance services company Marsh.
Serpico brings more than three decades of industry experience and rejoins Marsh after nearly 17 years with Aon.
Throughout her career, she has built a reputation for transformational leadership in global client strategy, corporate development and risk management for multinational organizations.
“As we continue to evolve our client services to address today’s most complex challenges around risk, people and organizational resiliency, Lynn will leverage her deep expertise in client engagement, enterprise solutions and global team leadership to further enhance our team,” commented Fabrice Lebourgeois, Marsh’s global head of client engagement.
Adding: “At Marsh, we are committed to attracting and building teams with world-class talent. We are passionate about reimagining what is possible for client engagement, and I am excited to see what the future holds for Lynn as she joins our team.”
At Aon, Serpico held multiple leadership roles, including Global Chief Customer Experience Officer, Enterprise Accounts, North America Chief Customer Officer and Head of Enterprise Accounts, CEO of Multinational Accounts, Executive Vice President, Strategic Account Manager and Retail Industry Vertical Leader.
Prior to joining Aon, the executive spent six years at Marsh & Co. in New York. She has also held roles at Chubb, Travelers and PwC, served on the advisory board of Cerenity Partners and is currently a board member of risk management foundation RIMS.
