Mphasis names Richard Miller as Global Head of Insurance Business

Mphasis, an artificial intelligence (AI)-led, platform-driven technology solutions provider, has appointed Richard Miller as global head of insurance.

In his new role, Miller will lead Mphasis’ global insurance strategy, helping insurers modernize operations, transform core business processes and apply artificial intelligence to drive measurable business value.

He has more than three decades of experience helping insurance companies accelerate trusted AI-led transformation, create measurable value and improve business performance.

Miller has worked for Fortune 500 companies, focusing on the global insurance industry. His expertise lies in leading large-scale reinvention programs, seamlessly integrating strategy and execution to drive meaningful operational transformation.

Most recently, he served as CEO and founder of REMVENTION LLC, a specialized applied artificial intelligence research business focused on intelligently architected systems for complex, regulated industries.

Previously, Miller spent 35 years as a senior managing director at Accenture, where he led transformation, modernization and reinvention projects for leading insurance and financial services organizations.

Nitin Rakesh, CEO and Managing Director of Mphasis, commented: “Banking, financial services and insurance continue to be one of the key growth drivers for Mphasis. I am delighted to welcome Richard to the Mphasis executive leadership team. With decades of deep expertise in the insurance market, Richard will play a vital role in advancing our strategic growth agenda for the industry.”

Miller added: “I’m excited to join Mphasis at an important inflection point for the insurance industry. Insurers are looking for practical ways to apply artificial intelligence at scale and responsibly. Mphasis has a strong foundation in AI-led delivery, and I look forward to working with the leadership team to help our clients achieve their business goals driven by AI-driven innovation.”

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