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The Travelers Companies, Inc. announced the launch of AI Claim Assistant, a new solution developed using OpenAI model capabilities and APIs. Known as an industry-leading solution, this fully-agent intelligent voice service uses advanced language and speech recognition technology to handle customer claims calls. This feature will initially be used to call customers making auto damage…

Zurich Insurance Group (Zurich) announced its 2025 full-year results for the Asia-Pacific region, with total premiums reaching US$7.5 billion and overall business operating profit (BOP) reaching a record US$633 million, a year-on-year increase of 8%. The global multi-line insurer said the results reflected strong performance in its life business and continued momentum in property and…

New specialty insurance company Pinion Insurance has announced the appointment of Kyle Selvig as U.S. Chief Underwriting Officer (CUO), effective immediately. In this commercial role, Selvig will be responsible for building Pinion’s U.S. general agent (MGA) network, leveraging the company’s proprietary technology to provide distribution partners with deep insights into underwriting risk and performance. Pinion…

Lemonade, an artificial intelligence-driven digital insurance company, announced its financial results for the fourth quarter of 2025, with a net loss of US$21.7 million, a 28% improvement from the US$30 million loss in the same period last year. Lemonade highlighted a period of significant growth and shrinking losses, with reported mandatory premiums (IFP) up 31%…

SageSure, a managed general underwriter (MGU) specializing in U.S. catastrophe properties, and SureChoice Underwriters Reciprocal Exchange (SURE), a member-owned mutual exchange, have successfully completed Gateway Re Ltd. Series 2026-1 Cat Bonds. The deal closed for $670 million in original principal, making it the franchise’s largest offering to date. This landmark transaction makes SageSure the third…

Allstate Corporation, a U.S. insurance and financial services provider, announced preliminary catastrophe losses of approximately $175 million in January 2026, equivalent to $138 million after tax, mainly due to Winter Storm Fern. By comparison, catastrophe losses were much higher in January 2025, when the company reported losses of $1.08 billion, or $849 million after taxes,…

U.S. insurance holding company Donegal Group Inc. reported full-year net profit of $79.3 million in 2025, an increase of 56% from $50.9 million in 2024, and the combined ratio also improved to 95.4% from 98.6% in 2024. Net premium income totaled $921.2 million this year, down 1.7% from $936.7 million in 2024. Net written premiums…

Markel, the insurance arm of Markel Group, announced a new partnership with Upfort to enhance cybersecurity resources for eligible U.S. cyber insurance policyholders. Through this partnership, policyholders now have access to Upfort Shield, a multi-layered cyber defense platform that provides AI-driven automated protection against common cyber threats. In addition, eligible customers can implement an endpoint…

Neptune Insurance Holdings Inc., parent company of Neptune Flood Incorporated, reported total revenue of $43.8 million in the fourth quarter of 2025, an increase of 39% from $31.5 million in the same period a year earlier. In the fourth quarter of 2025, written premiums reached US$100.3 million, an increase of 41% from the fourth quarter…

Nearly four-fifths (78%) of London market brokers say how insurers use new digital technologies to improve efficiency plays a very important role in the way they place risk, according to research from Guidewire. Guidewire’s research is based on a survey of more than 250 insurance brokers who work primarily with London market insurers. Guidewire said…