Duck Creek, an insurance technology provider focused on core systems and digital capabilities for insurers, has appointed Andy Moss as General Manager (GM) of Underwriting and Lloyd Peters as Vice President and General Manager for Europe, the Middle-East, and Africa (EMEA).
The appointments follow Duck Creek’s previously announced acquisition of Send Technology Solutions Ltd in July 2026.
Moss co-founded Send and previously served as its Chief Executive Officer (CEO), he will now report to Hardeep Gulati, CEO, Duck Creek. His remit includes leading Duck Creek’s underwriting business while continuing to oversee the Send product, technology, and customer operations.
Additionally, Moss will help enhance Duck Creek’s underwriting strategy, and focus on strengthening the company’s Agentic Underwriting Workbench strategy and helping insurers use AI, data, workflows, and decision intelligence to improve underwriting performance.
Before founding Send, Moss held technology and architecture leadership roles across the London insurance market, including Chief Technology Officer for DXC Technology’s London Insurance Market division, and technical roles at HSBC Global Banking and Markets and Achilles Group.
Moss said, “The acquisition of Send created a powerful foundation for Duck Creek to help insurers transform underwriting from a collection of disconnected processes into a more intelligent, orchestrated experience. I’m excited to take on this broader role and continue building on the work we started at Send.
“Together with the team at Duck Creek, we have an opportunity to help insurers make faster, more informed decisions while giving underwriters the technology, data, and intelligence they need to manage increasingly complex risks.”
In his new role, Peters will report to William Magowan, Chief Sales Officer. He will lead Duck Creek’s overall EMEA regional business.
Most recently, he served as Head of Revenue at Send, and will continue to lead Send’s UK Sales team while also taking on leadership of Duck Creek’s Sales organisation across EMEA. The expanded remit will bring the commercial teams together under one regional leader.
In the past, Peters spent over a decade with Deloitte advising insurers on business transformation. He then moved into commercial leadership at Send.
Peters added, “What excites me most is the breadth of what we can now offer. Duck Creek and Send together give insurers a complete underwriting and core platform, built on an agentic foundation and backed by a clear vision of how AI will deliver measurable business value.
“With a Duck Creek team that is committed to the region, coverage across every market segment, and significant opportunity in the London and specialty markets in particular, I’m looking forward to bringing our commercial teams together and turning that opportunity into growth across EMEA.”
