Goosehead Insurance, an independent personal insurance agency, has appointed Mark Jones, Jr. as its new chief executive officer (CEO), effective January 1, 2027. Mark Miller will retire on December 31, 2026.
Currently, Jones, Jr. serves as Goosehead’s President and Chief Operating Officer. Additionally, following his retirement, Miller will continue to serve on the company’s board of directors.
In his new role, Jones, Jr. will lead the continued execution of Goosehead’s long-term strategy with a focus on expanding the company’s technology platform, growing its distribution network, providing exceptional customer service and creating long-term value for shareholders.
Mark Jones, co-founder and executive chairman of Goosehead, commented: “Mark Miller is an outstanding leader and partner whose impact on Goosehead will extend far beyond his tenure as CEO.
“On behalf of our board of directors, I would like to thank Mark for his leadership, integrity and commitment to the company. We are equally confident that Mark Jones, Jr. is the right leader to lead Goosehead into its next chapter.”
This leadership change is consistent with Goosehead’s long-term succession planning strategy. Jones, Jr. joined Goosehead in 2016 and holds executive leadership roles in finance and operations.
Over the past decade, he has helped shape the insurance company’s financial strategy, strengthened operational execution and led key strategic initiatives to sustain growth.
Meanwhile, Miller joined Goosehead in 2022 and has since led the insurer through a period of significant operational advancement, strengthening the executive leadership team, enhancing execution across the business and helping Goosehead lay the foundation for its next phase of growth.
Miller said: “It is an honor to serve as Goosehead’s CEO. I am extremely proud of what our team has accomplished together and grateful for the opportunity to lead this remarkable company. I am confident in Mark Jr., our leadership team, and Goosehead’s future.”
Jones, Jr. added, “Goosehead has an outstanding team, a differentiated business model and tremendous future opportunities. I look forward to building on the momentum we have created and continuing to execute our strategy to the benefit of our customers, partners, teammates and shareholders.”