Neptune Flood has launched a digital flood insurance app within ChatGPT that allows homeowners to receive real-time preliminary flood insurance quotes from Neptune directly through the platform.
According to Neptune Flood, customers can now ask questions about coverage and receive an instant preliminary quote through a conversational AI interface, “simplifying the way they understand and purchase flood protection.”
The company said the development builds on its direct-to-consumer real-time quoting infrastructure and complements its nationwide network of independent agents, digital partners and instant online quoting platforms.
Trevor Burgess, Chairman and CEO of Neptune Flood, commented: “Flood insurance should be easy to understand and easy to purchase.
“Our applications in ChatGPT allow us to meet customers wherever they are and make it easier to protect homes and businesses across the country. Neptune is an AI-native company and we are excited to lead technological advancements for the benefit of consumers.”
“We built our proprietary underwriting system, Triton®, as a modular, API-first underwriting system so that it can be integrated into new digital environments like ChatGPT,” said Dr. Tom Wexler, principal engineer at Neptune.
“Using the Model Context Protocol (MCP), a lightweight API layer securely orchestrates data retrieval, risk modeling and ratings in real-time on top of our existing underwriting infrastructure.
“Because our underwriting stack is fully automated and cloud-native, we can extend instant quoting into conversational AI without changing our core workflows.”
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