Global professional services company Aon has expanded its Claims Copilot platform as a claims management solution across multiple countries in North America, Asia Pacific and Europe, the Middle East and Africa (EMEA).
Building on a successful pilot launched in November 2025, the expansion of Aon Claims Copilot reportedly marks a major milestone in the global deployment and adoption of the platform.
Aon said the platform consolidates a significant portion of the company’s global claims management information into one technology system for use by its team of 1,800 claims professionals operating in more than 50 countries.
The company continued: “Aon Claims Copilot brings together claims data and advanced analytics into a single, globally connected platform to provide customers around the world with more consistent, transparent and data-led claims management.
“The platform is a core component of Aon’s wider investment in data and analytics capabilities, alongside Aon Broker Copilot and the company’s risk analyzers and diagnostic tools.”
Aon said it will continue to expand Claims Copilot to other European, Middle Eastern and African and Latin American markets in the coming months, further strengthening its role as the foundation platform of the company’s global commercial risk business.
Joe Peiser, CEO of Aon Risk Capital, commented: “The Aon Claims Copilot represents our ongoing commitment to providing clients with better information, advice and solutions through technology.
“By integrating these capabilities into the way we manage claims, we enable our colleagues to deliver more consistent results, identify trends earlier, and help clients make better decisions around risk and capital strategies.”
Mona Barnes, global chief claims officer at Aon Commercial Risk, added: “Expert advocacy combined with leading analytics gives our clients increased visibility and control over their claims.
“As we expand the platform globally, we are improving coordination among teams, increasing collaboration and creating a more connected, data-driven claims experience.”