Zoom Video Communications said it has recovered from the interruption, which prevented some users from participating in meetings on the video conferencing platform on Wednesday.

The company’s status page shows that all systems are running.

Zoom stated that the failure may be caused by local Internet service issues.

Due to remote work and online learning in the context of placing orders at home, the number of users of the platform has increased dramatically.

The outage tracking website Downdetector.com shows that at 9 AM EST (7:30 PM EST), when Zoom peaked, nearly 2,000 people reported the problem.

In addition, according to Downdetector, the Internet service of the telecom operator Verizon was also affected earlier. Nearly 5,400 users registered complaints at 10 am Eastern Time (8:30 pm US Standard Time).

Verizon said it has since resolved the issue. A telecom operator spokesperson said: “Earlier today, there was an issue that affected the Internet routing of some of our customers. This issue has been resolved.”

In January, thousands of users on the East Coast of the United States faced widespread Internet outages from providers such as Verizon, which disrupted services provided by Google, Amazon, Zoom, Slack, and other technology companies.

Downdetector tracks downtime by collating status reports from a range of sources, including errors submitted by users on its platform. The outage may affect a large number of users.

Thomson Reuters 2021 ©

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