Airtel’s privacy policy has angered users because they say Airtel can collect users’ sensitive personal information (such as sexual orientation, genetic information, and political opinions) and share all this information with third parties. Users hyped up its intrusiveness on Twitter. However, although it sounds shocking, it is still far from the new discovery.

Airtel’s privacy policy details the meaning of sensitive personal data and information, the abbreviation SPDI for legal matters, and its use.

It said that SPDI may include, but is not limited to, genetic data, biometric data, race or ethnic origin, religious and philosophical beliefs, and political opinions and sexual orientations as described above. Of course, it collects more types of data, such as financial (related to bills, etc.) and physiological data (related to the customization of products and services provided). However, even if there is no consensus, these are still almost acceptable. And provides call details, browsing history and location data.

Lawyer and cybersecurity expert Prashant Mali said that user data (such as sexual orientation and even political opinions) belongs to SPDI as defined in Section 43A of the Information Technology Act (2000); and that it is collected, stored and processed in full compliance with the rules. “However, if someone feels violated, they can file a complaint with Airtel for damages and the maximum Rs. Mali said that the ruling officer (ie, the State Secretary of State Administration) will cost 50 million rupees.

Airtel and its third parties (ie contractors, suppliers and consultants) collect, store and process user data in exchange for its services. The “agree and continue” you often encounter is your consent. The user can choose not to accept or withdraw consent later. But after that, Airtel will quickly cancel its service.

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The policy states that it may also transfer users’ personal information to companies both inside and outside India, but to clarify that all entities that process user data agree to comply with Airtel’s “Management, Processing and Confidentiality of Personal Information” guidelines. There is another document that details the promise.

The Internet and Society Center pointed out in a 2015 study on the privacy policy of telecommunications companies that Airtel’s policy is clear and easy to understand, but it added that “the policy may be more transparent and specific in terms of the purpose of collecting information. Information and deletion of information” . Even after Airtel updated its policy last week, their views are still valid.

“Internet Freedom Foundation executive director Apar Gupta (Apar Gupta) said: “At present, this policy itself collects a large amount of and personal data not related to telecommunications services.

IFF specializes in the policies of telecommunications companies and works with them and government agencies (such as the Department of Telecommunications (DOT)) to strengthen privacy laws.

Gupta added: “The current legal rules set a very low threshold for the protection of personal information. In any case, this part is rarely implemented.”

India currently lacks an appropriate legislative framework for user privacy

Gupta said that DOT can intervene within its legislative authority to ensure user privacy. The proposed “Personal Data Protection Act” can also raise the standards for user consent. The current “click and continue” provides users with fewer options. However, there are absolutely no clear regulations regarding the implementation of the bill. It seems more necessary to anger the government and urge the government to enact a decisive bill to ensure privacy in use, which in turn will make the company liable.

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At the time of writing, no comments from Airtel regarding users’ privacy issues on Twitter have been received.


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